Privacy policy/Terms of Use

/Privacy policy/Terms of Use
Privacy policy/Terms of Use 2018-11-27T22:06:06+00:00

QUESTIONS AND FEEDBACK
– One You tea invites your questions and encourages communication
– We are the only tea company in the world with a Suggestion Box & Affiliate program
– Suggestion box is there so you may customize the teas we carry
– You may inquire anything directly to the CEO of One You tea via Contact Us-Suggestion Box
– All Suggestion Box questions are answered daily
– By using this site you consent to our Terms of Use

CONTEST & GIVEAWAYS
– AK & HI Excluded (USA only)
– Must be (18) years of age to enter
– Only qualified entries win
– Matcha tea not included

SHIPPING & RETURNS
– Priority Mail includes:
* Date of delivery
* USPS Tracking
* Insurance included
– One You tea is not liable for the package once the carrier your selected picks up the package
– One You tea accepts returns within (14) calendar days of purchase
– If you have questions of your order please use the Tracking Number for direct inquires to the shipping service you selected
– If you change your mind for personal reasons, you will be responsible for the shipping cost for returns to One You tea in order to qualify for a refund
– One You tea is not responsible for any wrong addresses or failure to receive the delivery
– One You tea will work with our customers during the return process on their refund or store credit

INFORMATION WE COLLECT
– We collect information from registration, contest, place a order
– We use the information to better serve you
– To process your transactions
– You may opt out of our newsletters
– We take strong security measures to protect your data
– All your information is confidential
– We do not sell,trade or solicit your private information to outside parties